Frequently Asked Questions
ATC
What is an Accredited Training Center (ATC)?
How do I become an Accredited Training Center?
How long will it take for my ATC application to be processed?
I run a training organization, and want my organization to be an ATC. Do all of my instructors need to be certified?
AIP
What is an Accredited IIB Council Partner (AiP)?
Accredited IIB Council Centers are professional instructors, training organizations, or businesses. They deliver top-notch professional training on e-Business subjects.
How do I become an Accredited IIB Council Partner (AiP)?
Review the information on the Requirements page and Become an ATC page to determine if you qualify to participate in the program. Then, follow the step-by-step instructions.
How long will it take for my AiP application to be processed?
Approximately 3-4weeks.
I run a training organization, and want my organization to be an AiP. Do all of my instructors need to be certified?
No. Only the instructors who are involved in delivering the EC-Council curriculum needs to be certified.
CEI Application
How can I apply to become an EC-Council Instructor?
Dear Applicant,
Thank you for your interest in signing up for the Certified EC-Council Instructor (CEI) program.
To apply to become a Certified EC-Council Instructor (CEI), you must:
- Submit completed and signed CEI Application Form and the Agreement. You can download the application Form CEI Agreement
-
Provide us with a certification from a recognised body that you are a certified trainer or an experience letter from a recognized Academic body/ University/ College where you have been actively involved in training or related services.
If you fail to provide any of the above you will need to pass the CEI Exam. The CEI courseware is available on our online store at http://store.eccouncil.org/product/cei-v2-electronic-courseware-only-2 - You must be certified in the program that you intend to teach (eg. to teach CEH, you will need to hold the CEH certification, and additionally, if you then want to teach CHFI, you will need to be CHFI certified).
- Ensure you have updated your EC-Council Continuing Education (ECE) credits through the Delta Portal (found within the Member's Portal) as your certification status must be in good standing. For more information kindly check https://cert.eccouncil.org/ece-policy.html
- An EC-Council Accredited Training Center (ATC) will need to endorse your application. In case there is none, EC-Council may, at its discretion, endorse the application.
Thank you
Does the sponsorship letter need to be submitted in a specific format?SEO Ready template is now available
Dear Applicant,
The Sponsorship letter serves as proof that the training centre is supporting your application, You can request for the sample format at [email protected].
Thank you
Do I need to be certified member of EC-Council to become an EC-Council CEI?
Dear Applicant,
You need to be a certified member in good standing/ own an Active certificate of the program you wish to deliver to become an EC-Council CEI.
Thank you
What is the estimated duration to approve my CEI Application?
Dear Applicant,
The Application process may take 7-10 working days.
Thank you
What is the current status of my Application?
Dear Applicant, (Approved)
EC-Council is glad to inform you that your Application has been successfully processed. We will be sending you all the information you need on the email id mentioned in your application form. If you fail to receive this in the next 48 hours, please write back to us.
Thank you
Dear Applicant, (Pending)
Your Application is still under process. We will get in touch with you if we need more information on the email id mentioned in your application form. Please note the Application process may take 7-10 working days
Thank you
Dear Applicant, (On-hold)
Your Application is still under process. We need you to submit additional documents to support your application as below:
1. Abc
2. xyz
Please note the Application process may take 7-10 working days from the date of receipt of the above mentioned documents.
Thank you
Dear Applicant, (Rejected)
EC-Council regrets to inform you that your Application has been rejected at this point of time due to the below reasons.
1. abc
2. xyz
We encourage you to reapply again if you can send us additional information to fullfill our objections above
Thank you
CEI Policy
Is my CEI certificate enough to become an EC-Council Trainer?
Dear Name,
The CEI certificate states that you are tested on the skills essential to serve as a trainer, However it’s only one of the pre-requisites in order to apply toward the Certified EC-Council Instructor (CEI) program. The list of all the essentials to apply is available at https://aspen.eccouncil.org/Home/BecomeaCEI
Thank you
Under what conditions can I lose my CEI status?
Dear Name,
You can lose your CEI status which means you will no more be Authorized to deliver an EC-Council program if:
- You do not have an Active Sponsor who is an EC-Council Authorized Training partner.
- Your certification is not in Active status, which means you failed to comply toward the ECE scheme.
- EC-Council has decided to end your services based on a case against you which violates the Code of Ethics mentioned in the CEI agreement. This may result in termination without warning.
- Poor evaluations received on either your instructional abilities or your technical knowledge. And you fail to show evidence to work towards improving these.
- EC-Council has send you notification’s indicating violation of the process and rules laid in the agreement and you have failed to provide an acceptable explanation or proof to ensure that the actions will not be repeated.
What If my sponsor/ training centre is no more and EC-Council Authorized Training provider?
Dear Name,
EC-Council will sponsor a temp Access for the period of 3 months, so you can ensure you find an EC-Council Authorized Training provider who is willing to sponsor your Application. Failing which your services will be terminated as an CEI. You can choose to reapply when you have all the essentials in place.
Thank you
Will I get a certificate as proof of being a part of the CEI program?
Dear Name,
Yes, you will be receiving a digital certificate with a unique id available at your Aspen Account as proof of being part of the CEI program
Thank you
Is the CEI certification different than that of the CEI program?
Dear Name,
Yes, The CEI certification that tests your skills as a trainer is different that of the CEI program which Authorizes you to deliver EC-Council’s training. Below is the sample of how the certifications look like.
Sample 1
Sample 2
Thank you
Are CEI’s Authorized to proctor exams?
Dear Name,
No, The CEI’s are not authorized to be involved in any activities related to exam proctoring or certification. EC-Council will take strict action against CEI’s who influence the Exam results in any way.
Thank you
Can I deliver EC-Council programs out of my Sponsored Training Centre?
Dear Name,
EC-Council discourages CEI’s to deliver any or EC-Council programs in with Non- Authorized training partners. If you would like to deliver the program in an Authorized Training Centre, you will need to have special approval from the Training partner who is sponsoring your Application.
Thank you
How can my CEI Certification be verified?
Dear Name,
All EC-Council certifications can be verified at https://aspen.eccouncil.org/Account/verify
If you face difficulties verifying your cert, kindly write into [email protected] for assistance.
Thank you
Why should CEI’s encourage students to complete training evaluations?
Dear Name,
EC-Council encourages CEI’s to ensure that each of the students attending the class completes the evaluation and share their feedback via the Aspen Evaluation forms.
The Evaluations not only help EC-Council to collect feedback that can help CEIs deliver better but are used during Award nominations and decisions when EC-Council rewards the CEIs.
For Students who choose to do training prior to attempt the exam Evaluation forms are mandatory for them to receive their certifications upon passing the exam.
For any assistance with accessing evaluation codes, please write in [email protected] with complete details of the student name and evaluation code describing the error received.
Thank you
CEI Access
What additional Material will I receive as a CEI?
Dear Name,
As a CEI you will receive privileged Access to the instructor material for the program you are authorized to deliver. Above that you will also have access to the Frankenstein library where we have all the tools available that you will need to use during your class room demonstrations.
Thank you
I cannot access my Aspen Account?
Dear Name,
Please help us with your Aspen username and registered email id along with the error message you see on your screen while trying to access your account at [email protected]
A screenshot will be helpful.
Thank you
I cannot assess a specific file on Aspen?
Dear Name,
Please help us with your Aspen username and registered email id along with the error message you see on your screen while trying to access your account at [email protected]
Please help us with the error message you see on your screen while trying to access your account so we can assist you. A screenshot will be helpful.
Thank you
What is waiting period to get additional access on my Account?
Dear Name,
Please write into [email protected] with the additional materials you need to access. Please note that additional instructor material will only be provided if you have been certified in that specific program.
Thank you
How do I get Lab access?
Dear Name,
Please write into [email protected] with the specific Labs you need to access to
Thank you
I cannot assess my I-labs account?
Dear Name,
Please help us with your username and registered email id along with the error message you see on your screen while trying to access your account at [email protected]
A screenshot will be helpful.
Thank you
I am facing or see technical errors with my I-lab access?
Dear Name,
Please help us with your username and registered email id at [email protected]
Please help describe the error you are facing. A screenshot will be helpful.
Thank you
CII
How do I become a CII?
See the previous section for list of steps.
How long does it take to become a CII?
The time it takes to become a CII will vary, depending on factors such as:
- Submitting the application
- Responding to requests for information and background checks
- Availability and Train-the-Trainer attendance of the course you are seeking certification to teach
- Passing the certification exam
- Your knowledge of EC-Council products and technologies
- Your experience in training
What fees and expenses are associated with the program?
Applicants pay Train-the-Trainer course fees for each course they attend, exam fees, and all personal expenses—such as travel, meals, and accommodation—incurred during the assessment periods.
Do I need to take a test to become a CII?
If you are seeking certification to teach CDM technical training course for example, you must take and pass the corresponding course exam. Exams are offered at Prometric, VUE Testing Centres and ECCEXAM Portal around the world.
If I am accepted to the program, what am I certified to do?
As a CII, you can teach the specific EC-Council course(s) that you have been certified to teach to customers defined by EC-Council or an Authorized IIB Council Partner.
Where can I find a schedule of Train-the-Trainer classes?
The class schedule, which is posted approximately 30 days in advance, is available at iClass section
How do I register for the TTT class?
Please visit the above link.
How are CII trainers evaluated?
For user and technical training courses, new trainers are first evaluated during the TTT session. In the TTT, you must demonstrate sufficient technical knowledge and instructional presentation skills to competently teach the course before you receive certification to deliver the course. As a means of ongoing evaluation, students are provided an online evaluation form at the end of each course and are asked to evaluate both the course content and the trainer’s technical and instructional expertise. EC-Council will review the course evaluations.
Once I am certified to teach a course, how long does that certification last?
Once you are certified to teach a course, you can teach that course until any one of these conditions exists:
- A major update to the curriculum, after which you may be required to demonstrate knowledge of the new technology.
- Poor evaluations received on either your instructional abilities or your technical knowledge. If this occurs, you may need to repeat the TTT session and/or teach the course under supervision of an EC-Council Master Trainer
- Termination of your CII agreement.
How will I be scheduled to teach a course?
If you are teaching directly for EC-Council, you will be scheduled via iClass, EC-Council’s online training system regarding available classes and given the opportunity to accept or reject the class in question. If you work for an EC-Council Accredited Training Centre, the centre will manage your teaching schedule.
How often will I be scheduled to teach?
How often you teach will depend on a number of variables, such as the demand for the course you teach, your availability, your location, and the class location. The Statement of Work will indicate the dollar figure allotted to compensation for the given period. EC-Council does not guarantee that work will be assigned based on the trainer’s available dates or that all fund allotted will be used as noted in the Statement of Work.
I have additional questions?
Great. Send those questions to [email protected]